I needed a 50k miles service performed on my vehicle and needed it done in one day. I called the shop to schedule an appointment and luckily James told me to bring it the next day. He even offered to show up early when I informed him that I start work before they open - but I ended up using their early check-in option which was super easy. James knew I was headed to work and inquired about my preferred form of communication. When James and his team got to working on my vehicle he gave me an estimate and his professional opinion. JAMES DID NOT TRY SELLING ME ANYTHING I DID NOT NEED. JAMES ALSO DID NOT USE LANGUAGE ANYONE WOULDN’T UNDERSTAND. When explaining his opinion James was not pushy and did not have an overlord type attitude, he simply explained his thought process. What I appreciated most about Oakmont is the RESPECT THEY GAVE ME AS A CUSTOMER AND AS A PERSON. Leaving my vehicle at the care of Oakmont Auto gave me peace of mind, knowing that someone was treating my vehicle with the care and attention to detail that I would if I had the time, resources and knowledge. HUUUGE BONUS was when I went to pick up the car and they had it washed, inside and out, and waxed. Granted: James explained that this was because I chose to get all the work I needed completed by them, breaking a certain price threshold – BUT this was still a very pleasant surprise, considering I desperately needed a wash and never mentioned anything to them. The cost was not necessarily below the average, but I’ve found exceptional auto care and parts come at a cost. But the treatment you will get from the Oakmont team is honestly priceless.
Thank you so much Amos for your business & feedback. I really appreciate the time you took to write the review. It was a pleasure to meet with you & to give your 2016 Nissan Maxima S the "Quality Parts, Service, & Workmanship" that we pride our selves in here at Oakmont Auto Care. I really look forward to working with you, your family, & friends that you refer in the future. Again Thank You So Much!!! James & Team @ Oakmont Auto Care.
- Oakmont Auto Care