5

5

They were honest and great o would recommend

5

April 2020: I highly recommend James and his group At Oakmont! I have had my car serviced there for about a year, and he always fits me in right away. They are all professional and reasonably priced. I have been impressed with their knowledge of auto care as they often provide me with helpful tips! Sept. 2020: James is an outstanding small business owner who kept all his employees paid through this Covid-19 pandemic. I overheard his employees speaking very highly of him as well! I took my car in for an oil change and a 'check engine' light and they were able to diagnose the problem which made sense given a previous accident I had with my vehicle two years ago. I continue to be impressed with their professionalism and extensive knowledge of Japanese cars.

Thank you for the kind words! We appreciate your business!

- Oakmont Auto Care
5

5

5

4

Oakmont took care of my brake system flush and diagnosed a scratching noise coming from passenger rear of my vehicle. It ended up being a bad wheel bearing. They recommend changing both, so I did. Great service and communication, kept me updated through the whole process and explained costs step by step. Will be going to them in the future for future repairs.

5

I am lost for words with how happy I am with the overall process of receiving repairs on my civic. A man named Collin checked me in , offered me a ride to bart, gave my kids candy and water as we filled out paperwork. James followed up with me as to what needed to be repaired and was 100% accurate and sent me photos with descriptions . The repairs were done by the time i got off of work, and Collin picked me up and took me to the shop. I only had a 20 minute delay in the morning going to work and a 10 minute delay getting home when i picked up my car .very organized , very friendly. Thank you oakmont auto care!!!!! Let me treat your staff to a paintball trip, please.

5

This is my spot in Walnut Creek area for oil changes on my 2009 Infiniti G37. I typically do oil changes myself, but I've since been garage-less after obtaining this car, so I don't have anywhere to work on it alone and I don't very much like paying exuberant prices at the dealership just for a quick service. I don't very much trust many "quick lube" places either, so I feel much better coming to Oakmont when I don't have an opportunity to work on my car myself. A good middle-ground my wallet can be happy with, I know my car will be treated with care, and I sleep better at night knowing my money is going to local business/community and not some huge chain/corporation. Most recently I went in for a Check Engine Light that was pulling a code P2A00 (O2 Sensor / Bank 1 Sensor 1) causing me to fail smog test. The owner James highly recommended that we did a full diagnostics check, because it was absolutely possible there was nothing wrong with the oxygen sensor at all even though that was the engine code being pulled. Me coming from old 90's Hondas/Acuras (which seemingly have about a third of the sensors today's cars have), I was certain there was no need for an extra diagnostics check and we just needed to replace the oxygen sensor and everything will be fine. Paid for it and I thought everything was good. However the same P2A00 (oxygen sensor) check engine light came back two days later. Brought the car back and this time I agreed to do the diagnostics check like James suggested the first time around. A smoke test on the exhaust system was part of that check and turns out one of my catalytic converters had a crack, causing conflicting readings between the oxygens sensors, but the car was simply saying "the first O2 sensor has an issue". So we replaced the catalytic converter and the check engine light never came back (which has now been about month before writing this review). I should have listened to James from the get go! I essentially paid for two expensive parts in the end when I only needed to pay for one expensive part. ***Long story short — Listen to James if he suggests you do the diagnostics check. *** So many highly-sensitive components in today's cars that are all working together simultaneously. Its easy to quickly assume its as simple as replacing just one particular part, all because a code reader says "there is an issue here". Thanks again for taking care of this! I am due for an oil change in the coming weeks, so see you guys again soon.

5