I am lost for words with how happy I am with the overall process of receiving repairs on my civic. A man named Collin checked me in , offered me a ride to bart, gave my kids candy and water as we filled out paperwork. James followed up with me as to what needed to be repaired and was 100% accurate and sent me photos with descriptions . The repairs were done by the time i got off of work, and Collin picked me up and took me to the shop. I only had a 20 minute delay in the morning going to work and a 10 minute delay getting home when i picked up my car .very organized , very friendly. Thank you oakmont auto care!!!!! Let me treat your staff to a paintball trip, please.