I’m painfully aware that nobody visits me in a happy state of mind; that if you like cars as much as I do, you know enough about them to do the work yourself. If you aren’t a ar-nut, though, you’d rather not think about your car, and you take it infor service or repair only when it’s necessary, and then… you do it grumpily and with great suspicion about the honesty of the business. I understand all of that. My father has a roofing business Meier & Sons Roofing, and nobody trusts roofers, either. Well…my dad’s an honest roofer, and I’m an honest car mechanic. I say that NOT meaning to disparage any others, but just to address the elephant in the room.
When I say “Honest,” this is what I mean:
- I tell the truth, I don’t exaggerate, I don’t prey on your ignorance. If ONE thing is wrong or broken with your car, I will not magically produce another problem with it just to pad the bill.
- If I find another problem, I’ll tell you what it is and how I discovered it